TERMS OF SERVICE
AIMEE & Origen Tech
Last Updated: February 17, 2026
These Terms of Service ("Terms") govern your access to and use of the AIMEE platform and related services (collectively, the "Services") provided by Origen Tech, LLC, a Nevada limited liability company, and its affiliated entities including AIMEE, LLC (collectively, "Origen Tech," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
Definitions and Service Description
Service Overview
AIMEE (Artificial Intelligence Messaging Engagement Engine) is a proprietary AI-powered messaging infrastructure platform that enables businesses to engage with their customers through iMessage and other messaging channels. The platform includes automated messaging sequences, customer relationship management (CRM) functionality, AI-powered conversational capabilities, and marketing automation tools.
Brand Offerings
The Services may be offered under various brand names including but not limited to:
• AIMEE: Core iMessage AI infrastructure and CRM platform
• Event Horizon: Nightlife and hospitality-focused offering including marketing services
• BLOOM: Cannabis industry-focused offering including marketing services and menu management
Key Definitions
"Customer" or "Client" refers to the business entity or individual that subscribes to the Services.
"End Users" refers to the customers, clients, or contacts of the Customer who receive messages through the Services.
"Customer Data" means all data, content, and information provided by Customer or collected through Customer's use of the Services.
"Infrastructure" refers to the proprietary hardware and software systems, including Mac Mini devices, iMessage relay systems, and AI processing systems, used to deliver the Services.
Account Registration and Access
Account Creation
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.
Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of your business entity. By using the Services, you represent and warrant that you meet these eligibility requirements.
Business Verification
We reserve the right to verify your business information and may require additional documentation to confirm your identity, business operations, and legal compliance. We may suspend or terminate accounts that fail verification.
Acceptable Use Policy
Permitted Uses
You may use the Services only for lawful business purposes and in compliance with all applicable laws, regulations, and these Terms. You are solely responsible for ensuring that your use of the Services, including all message content and marketing activities, complies with applicable laws in your jurisdiction.
Prohibited Uses
You may not use the Services to:
• Send unsolicited commercial messages (spam) or messages to individuals who have not provided consent
• Transmit illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Transmit content that infringes upon intellectual property rights of any party
• Transmit viruses, malware, or any other malicious code
• Attempt to gain unauthorized access to our systems or interfere with the Services
• Resell, redistribute, or provide access to the Services to third parties without authorization
• Use the Services in any manner that could damage, disable, overburden, or impair our infrastructure
• Reverse engineer, decompile, or attempt to extract the source code of the Services
• Use automated means to access the Services except as specifically permitted
Message Content Standards
You are solely responsible for all message content sent through the Services. All messages must comply with applicable laws and regulations, including but not limited to consumer protection laws, advertising regulations, and industry-specific regulations. For cannabis-related businesses, you must ensure compliance with all state and local cannabis advertising laws and regulations.
Consent and Opt-Out
You must obtain and maintain appropriate consent from End Users before sending them messages through the Services. You must honor all opt-out requests promptly and maintain records of consent. You are responsible for implementing and maintaining compliant opt-out mechanisms.
Payment Terms
Fees and Billing
Fees for the Services are set forth in your service agreement or order form. Unless otherwise specified, fees are billed monthly in advance. All fees are non-refundable except as expressly stated in these Terms or required by law.
Payment Methods
You authorize us to charge your designated payment method for all fees owed. You must provide current, complete, and accurate billing information and update this information promptly if it changes.
Late Payment
If payment is not received by the due date, we may suspend or terminate your access to the Services. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.
Price Changes
We reserve the right to change our fees upon thirty (30) days' notice. Continued use of the Services after a price change constitutes acceptance of the new fees. If you do not agree to the new fees, you may terminate your subscription as provided in these Terms.
Taxes
All fees are exclusive of applicable taxes, duties, or similar governmental charges. You are responsible for all such taxes except those based on our net income.
Data Ownership and Privacy
Customer Data Ownership
You retain all rights, title, and interest in and to your Customer Data. By using the Services, you grant us a limited, non-exclusive, royalty-free license to use, store, process, and transmit Customer Data solely to provide the Services and as otherwise described in these Terms and our Privacy Policy.
Data Security
We implement reasonable security measures to protect Customer Data from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Data Processing and AI Training
We may use Customer Data to train and improve our AI models and Services. All such use will be performed in accordance with our Privacy Policy and applicable data protection laws. You may opt out of AI training usage by contacting us in writing.
Data Retention and Deletion
We will retain Customer Data for the duration of your subscription and for a reasonable period thereafter as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon termination and your written request, we will delete or return your Customer Data within thirty (30) days, except where retention is required by law.
Privacy Compliance
You represent and warrant that you have obtained all necessary consents and authorizations to share Customer Data with us and that such sharing complies with all applicable privacy laws and regulations. You are solely responsible for compliance with privacy laws applicable to your business, including but not limited to GDPR, CCPA, and other data protection regulations.
Intellectual Property
Our Intellectual Property
The Services, including all software, technology, designs, text, graphics, and other content, are owned by us or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes in accordance with these Terms.
Trademarks
AIMEE, Event Horizon, BLOOM, and all related logos, service marks, and trade names are our proprietary marks. You may not use our marks without our prior written consent.
Feedback
If you provide us with any feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback into our products and services without compensation to you.
Service Level and Support
Service Availability
We strive to maintain high availability of the Services but do not guarantee uninterrupted access. We may perform scheduled maintenance and may suspend access temporarily for maintenance, upgrades, or emergency repairs. We are not responsible for service interruptions caused by third-party providers, including Apple's iMessage service, telecommunications carriers, or internet service providers.
Support Services
We provide customer support during regular business hours via email and other designated channels. Support response times and availability may vary based on your subscription tier.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify you of material changes that adversely affect your use of the Services.
Third-Party Services and Integrations
Third-Party Dependencies
The Services rely on third-party platforms and services, including but not limited to Apple iMessage, GoHighLevel CRM, Meta advertising platforms, and LINE messaging. We are not responsible for the availability, functionality, or changes to these third-party services. Your use of third-party services is subject to their respective terms of service and privacy policies.
Integration Limitations
We do not guarantee continued integration with any third-party service. We may modify or discontinue integrations at any time if required by changes to third-party APIs, terms of service, or technical limitations.
Advertising Services
For services that include advertising campaign management (such as BLOOM and Event Horizon), we will manage advertising campaigns on your behalf through third-party platforms. All advertising is subject to the policies and terms of the respective advertising platforms. We do not guarantee specific results from advertising campaigns. Advertising spend, where applicable, is separate from and additional to service fees.
Warranties and Disclaimers
Limited Warranty
We warrant that the Services will perform substantially in accordance with our documentation under normal use. This warranty is void if you breach these Terms or misuse the Services.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
No Legal or Compliance Advice
We are not a law firm and do not provide legal advice. While we may provide information about our operational model and compliance approach, you are solely responsible for ensuring your use of the Services complies with all applicable laws and regulations. You should consult with qualified legal counsel regarding your specific compliance obligations.
No Guarantee of Results
We do not guarantee any specific business results, including but not limited to customer acquisition, retention rates, revenue increases, or return on investment from using the Services. Results vary based on numerous factors outside our control.
Messaging Channel Disclaimer
While we utilize iMessage and other messaging channels, we do not control these platforms and cannot guarantee message delivery, deliverability rates, or continued access to these channels. Changes to third-party platform policies, technical issues, or platform decisions may affect service functionality at any time.
Limitation of Liability
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cap on Liability
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
Exceptions
The limitations in this section do not apply to liability arising from our gross negligence, willful misconduct, fraud, or violations of applicable law to the extent such limitations are prohibited by law.
Indemnification
You agree to indemnify, defend, and hold harmless Origen Tech, its affiliates, and their respective officers, directors, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any law or regulation
• Your Customer Data or content sent through the Services
• Your violation of any third-party rights, including intellectual property rights
• Claims by End Users regarding messages sent through the Services
• Your failure to obtain proper consent from End Users
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
Term and Termination
Term
These Terms commence when you first access or use the Services and continue until terminated in accordance with these Terms.
Termination by You
You may terminate your subscription at any time by providing written notice to us. Unless otherwise specified in your service agreement, termination will be effective at the end of your current billing cycle. You remain responsible for all fees incurred prior to termination.
Termination by Us
We may suspend or terminate your access to the Services immediately and without notice if you breach these Terms, fail to pay fees when due, engage in fraudulent or illegal activities, or if we are required to do so by law. We may also terminate your subscription for convenience upon thirty (30) days' written notice.
Effect of Termination
Upon termination: (a) your right to use the Services will immediately cease; (b) we may delete your account and Customer Data in accordance with our data retention policies; (c) you remain obligated to pay all outstanding fees; and (d) you must immediately cease using our trademarks and confidential information. Sections relating to payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution will survive termination.
Compliance and Regulatory Matters
Your Compliance Obligations
You are solely responsible for ensuring your use of the Services complies with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, FCC regulations, state consumer protection laws, cannabis advertising regulations (where applicable), and any industry-specific regulations applicable to your business.
Messaging Platform Compliance
While we operate messaging infrastructure using iMessage and other channels that we believe are structured to operate outside traditional SMS carrier regulations, we make no representations or warranties regarding the regulatory classification of these services under TCPA or other telecommunications regulations. You are responsible for making your own assessment of regulatory compliance with the assistance of qualified legal counsel.
Consent Management
For any marketing or promotional messages sent through the Services, you must obtain and document appropriate consent from End Users. You must maintain records of consent and honor opt-out requests. We may assist with consent management tools, but you remain ultimately responsible for compliance.
Cannabis and Regulated Industries
For cannabis dispensaries and other regulated industries, you are solely responsible for compliance with all applicable state and local advertising and marketing regulations. This includes but is not limited to age restrictions, content restrictions, health claim prohibitions, and required disclaimers. We do not provide legal advice regarding industry-specific regulations.
Platform Policy Compliance
You must comply with the policies and terms of service of all third-party platforms integrated with the Services, including Apple, Meta, LINE, and others. Violation of platform policies may result in suspension or termination of service.
Dispute Resolution
Informal Resolution
Before initiating any formal dispute resolution process, you agree to first contact us to attempt to resolve the dispute informally. Please send written notice of the dispute to legal@origentech.com with a detailed description of the dispute and your proposed resolution.
Binding Arbitration
If we cannot resolve a dispute informally within sixty (60) days, either party may initiate binding arbitration. All disputes arising out of or relating to these Terms or the Services shall be resolved through final and binding arbitration, except as set forth below. The arbitration will be conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will be held in Las Vegas, Nevada, or another mutually agreed location. The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.
Exceptions to Arbitration
Either party may seek injunctive relief or other equitable remedies in court to prevent irreparable harm, protect intellectual property rights, or address urgent matters that cannot await arbitration. Additionally, either party may pursue claims in small claims court if the claim qualifies.
Class Action Waiver
YOU AND ORIGEN TECH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
Governing Law
These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of laws principles.
Miscellaneous Provisions
Entire Agreement
These Terms, together with any service agreements, order forms, and our Privacy Policy, constitute the entire agreement between you and Origen Tech regarding the Services and supersede all prior agreements, representations, and understandings.
Amendments
We may amend these Terms at any time by posting the revised Terms on our website or through the Services. Material changes will be communicated via email or through the Services. Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Waiver
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms or any rights hereunder without your consent. Any attempted assignment in violation of this section is void.
Force Majeure
We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Independent Contractors
The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship between the parties.
Export Controls
You may not export or re-export the Services or any software provided as part of the Services except in compliance with U.S. export laws and regulations and any applicable local laws and regulations.
Government Users
If you are a U.S. government entity, the Services are "commercial items" as defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Use, reproduction, and disclosure are subject to these Terms.
Notices
All notices under these Terms must be in writing and will be deemed given when delivered personally, sent by confirmed email, or three (3) days after being sent by certified mail, return receipt requested, to the addresses specified in your account or to legal@origentech.com for notices to us.
Contact Information
For questions about these Terms or the Services, please contact us at:
Origen Tech, LLC
Email: legal@origentech.com
Website: textaimee.com
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
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